Community management

Community management

Community management

Community management

Every community counts. The question is: how do you use it wisely?

Every community counts. The question is: how do you use it wisely?

Communities are not an afterthought. They are the core of your brand. It's the difference between ‘answering a question’ and ‘building a relationship’. Between noise and real interaction. With strategic community management, we ensure that your brand is not only visible, but tangible in every comment, DM and interaction. Because without a community, a brand is just... a logo.

Reactive community management

Reactive community management

Proactive community management

Proactive community management

Tone of voice

Tone of voice

Brand strategy

Brand strategy

Social care

Social care

No, it's not about counting likes or putting your name everywhere.

No, it's not about counting likes or putting your name everywhere.

No, it's not about counting likes or putting your name everywhere.

Visibility goes beyond volume. It's in that one moment when someone smiles at your response. In solving a question before it becomes a frustration. In the conversation that doesn't feel like marketing, but like human contact.

We ensure that your brand is not only present online, but also genuinely approachable. Reactive and proactive. From sharp responses in the comments section to thoughtful strategies that allow your community to grow like a living ecosystem. Because smart brands don't just talk to their target audience. They talk with them.

Community management services

Our Shopify e-commerce solutions

Community management services

Community management is more than just a few quick replies under a post. We build an ecosystem around your brand in which interaction arises naturally. Whether you are a growing brand or an established player, we ensure that your community not only keeps talking, but also responds.



We help our customers find the CMS that best meets their needs. Taking a moment to understand your technical requirements, workflows, and content goals, we guide you to the right solution—be it the design flexibility of Framer, the ease of organization of ConcreteCMS, or the might and freedom of a headless setup with Strapi. The result? A CMS that works for you, and not the other way around.

Reactive community management

Proactive community management

Tone of Voice Monitoring

Sentiment Monitoring & Social Care 


Reactive community management

Proactive community management

Tone of Voice Monitoring

Sentiment Monitoring & Social Care 


Reactive community management

Proactive community management

Tone of Voice Monitoring

Sentiment Monitoring & Social Care 


Reactive community management

Proactive community management

Tone of Voice Monitoring

Sentiment Monitoring & Social Care 


The benefits of community management

The benefits of community management

Stronger brand relationships



People want connection. We create interactions that stick.



Shopify's all-in-one shop solution saves you money by grouping hosting, security, and updates into a single subscription—losing the expensive maintenance and custom coding. This is time and expense-saving with no extra fees.

Shopify's all-in-one shop solution saves you money by grouping hosting, security, and updates into a single subscription—losing the expensive maintenance and custom coding. This is time and expense-saving with no extra fees.

Shopify's all-in-one-shop solution saves you money by grouping hosting, security, and updates into a single subscription—losing the expensive maintenance and custom coding. This is time and expense-saving with no extra fees.

Faster and smarter service



Sharp community management means questions are answered faster and issues are resolved more quickly, without compromising on tone of voice.

Shopify lets you update and tweak yourself. No developer required. Its user-friendly tools and drag-and-drop environment allow you to customize and maintain your store quickly and in an efficient manner, saving time and cost.

Shopify lets you update and tweak yourself. No developer required. Its user-friendly tools and drag-and-drop environment allow you to customize and maintain your store quickly and in an efficient manner, saving time and cost.

More organic reach

Active communities generate conversations.

Conversations generate visibility. And visibility generates growth.

Get access to Shopify's ever-expanding list of features and updates right away. Shopify prioritizes quick and easy deployment over costly custom code. They've rolled out over 600 existing new features onto their platform since opening shop in 2010.

Get access to Shopify's ever-expanding list of features and updates right away. Shopify prioritizes quick and easy deployment over costly custom code. They've rolled out over 600 existing new features onto their platform since opening shop in 2010.

Get access to Shopify's ever-expanding list of features and updates right away. Shopify prioritizes quick and easy deployment over costly custom code. They've rolled out over 600 existing new features onto their platform since opening shop in 2010.

Brand consistency across every channel



Whether it's Instagram, TikTok, LinkedIn or DMs, your brand sounds the same everywhere: recognisable, smart and human.

99.99% uptime means you never lose a sale. Shopify's is built for high volume, reliability, and speed. Whether you're hosting a flash sale or experiencing unforeseen traffic, the site ensures a smooth performance so customers always have a fast, glitch-free shopping experience.

99.99% uptime means you never lose a sale. Shopify's is built for high volume, reliability, and speed. Whether you're hosting a flash sale or experiencing unforeseen traffic, the site ensures a smooth performance so customers always have a fast, glitch-free shopping experience.

99.99% uptime means you never lose a sale. Shopify's is built for high volume, reliability, and speed. Whether you're hosting a flash sale or experiencing unforeseen traffic, the site ensures a smooth performance so customers always have a fast, glitch-free shopping experience.

Time and peace of mind for your team



We take care of the daily community hustle, so you can focus on strategy and growth

Shopify app marketplace

Shopify's vast app ecosystem lets you easily add new features and tailor your store without programming. You can add capabilities in an instant with thousands of apps at your disposal. Using pre-made solutions from industry experts for faster continuous development.

Anyone can post a comment. Not everyone can build or regulate a community.

The benefits of a
Shopify webshop

Anyone can post a comment. Not everyone can build or regulate a community.

Anyone can post a comment. Not everyone can build or regulate a community.

We are not your average social media agency. We think like challengers: sharp, strategic and without noise.

We are tone of voice nerds: no generic copy-paste comments, but conversations that people feel.

The benefits of a
Shopify webshop

We are tone of voice nerds: no generic copy-paste comments, but conversations that people feel.

We are tone of voice nerds: no generic copy-paste comments, but conversations that people feel.

We think ahead: community is not something you do ‘on the side’. It is the engine of your brand. And perhaps most importantly: we do it as if it were our own brand. Because that's the only way it works.

Frequently asked
questions about Shopify

The benefits of a
Shopify webshop

Frequently asked
questions about Shopify

Frequently asked
questions about Shopify

Is community management only relevant for big brands?


Is community management only relevant for big brands?


Is community management only relevant for big brands?


Is community management only relevant for big brands?


Nope. Community is not a privilege reserved for multinationals. For smaller or challenger brands in particular, it can make the difference between being invisible or starting a movement.


Can you really adopt our tone of voice?


Can you really adopt our tone of voice?


Can you really adopt our tone of voice?


Do you also do crisis communication?


Do you also do crisis communication?


Do you also do crisis communication?


Do you work platform-independently?


Do you work platform-independently?


Do you work platform-independently?


Ready to let your brand speak?

Ready to let your brand speak?

Ready to turn performance into your competitive edge?